For a full, detailed explanation of how we collect, process, store and delete your data please review our Privacy Policy

It is best you occasionally recap on this policy in case there are any changes; however, here are the highlights:

How is my data collected?

Signup

To create an account on WONDR, all you need to provide is your email address and name. 

Email 

  • To create your account securely, asking you to verify you are who you say you are 🔐
  • It's also how you'll login to the platform 
  • If you have opted-in to receive email marketing, we may also contact you from time to time about WONDR. 

Name

  • To personalise your experience, so you know this is a place for you to make your own 👍

When Using the Site

Any personal information you provide after signup is at your discretion as you use the site.

We encourage you to complete your public profile create public projects and post to the community regularly so you can get the most from the platform, as others will trust you more. However, you can be more private if you wish.

We do collect anonymous site analytics about your sessions on WONDR. This is to help us improve your experience by spotting any potential issues, such as bugs, broken features or browser problems. 

How is my data stored or transferred?

Security

All data is stored securely within our secure cloud based database, hosted by the reputable Amazon Web Services. You can read more about their security process here

So you know, our servers are located within Ireland, EU.  

Although, no website is bulletproof, we do our very best to keep your data safe and processed as you would expect it. In doing so, we also monitor our site for vulnerabilities regularly and patch any issues as required. 

If you have any questions on how we manage security please feel free to get in touch.

Data Transfers

Some data is transferred to trusted third party suppliers in line with our Privacy Policy. This is only to help us operate the complete WONDR service for you. Your personal information is never sold or used for any other purpose.

How and when is my data deleted?

You can delete your account at any time, which will delete your personal information from the site. To delete your account you can visit our guide on how to do this.

Deleted Data Process 

When you delete your account, your information will be retained for 60 days. This is incase you wish to reinstate your account (or if it was an accident). 

After 60 days, all information is completely anonymised and removed from our database. This anonymous data is then stored in our backups.

Subject Access Requests

Under European Law you have the right to understand what information we store about you. If you would like to submit a "Subject Access Request", please contact us via email on help@mywondr.co, with the title including "Subject Access Request".

From here we will let you know the next steps and how we will provide this information to you securely.

Still confused?

If this is a little confusing or you want more information get in touch using the "live chat" feature in the bottom right of the screen which looks a little like this: 

We are always happy to talk and explain anything further 🙂

Did this answer your question?